Income Maintenance Caseworker

Human Services Exploration: DSS Caseworker (Level 1)

This course covers skills and strategies designed to provide employability skills training for a career in Human Services. Focus will also include WorkKeys Assessments (National Career Readiness Certification), keyboarding, customer service, NCFAST terminology and navigation. This is a required prerequisite in order to register for the Income Maintenance Caseworker II course.

Course Code:  HRD 4000 01U
Date: May 28 - July 23, 2019
Days:  Tuesday & Thursday
Time:  6:00 pm - 9:00 pm
Location:         JCC Main Campus, Elsee A164       
Fee:  $130 (subject to change)

Registration will begin on May 6, 2019. Please call (919) 209-2592 to schedule your registration appointment time.

View an explanation of registration fees

Income Maintenance Caseworker - NCFAST (Level 2)

This course is designed to cover a variety of skills associated with the Income Maintenance Caseworker role to determine service eligibility. Specific focus will include proficiency in the utilization of the NCFAST application. Other topics will include skill in communication, interviewing, time management, data gathering/compiling, and data analysis. (Prerequisite Class: Human Services Exploration: DSS Caseworker)

Course Code:   HSE 3220 01F
Date: August 20 - October 10, 2019
Days:  Tuesday & Thursday
Time:  6:00 p.m. - 9:00 p.m.
Location:  JCC Main Campus, Elsee A164     
Fee:  $130 (subject to change)

View an explanation of registration fees

For more information regarding the Income Maintenance Caseworker classes contact:
Letitia Rawlinson
Director of Extension Programs
(919) 209-2592