Industry Services

Customized Training

The Customized Training Program supports the economic development efforts of the State by providing education and training opportunities for eligible businesses and industries. Amended in 2008, this program integrates the New and Expanding Industry Training Program and the Customized Industry Training Program to more effectively respond to business and industry (G.S. 115D-5.1e). The Customized Training Program also includes the former Focused Industry Training Program and shall offer programs and training services to assist new and existing business and industry to remain productive, profitable, and within the State.

The program was developed in recognition of the fact that one of the most important factors for a business or industry considering locating, expanding, or remaining in North Carolina is the ability of the State to ensure the presence of a well-trained workforce. The program is designed to react quickly to the needs of businesses and to respect the confidential nature of proprietary processes and information within those businesses.

Purpose

The purpose of the Customized Training Program is to provide customized training assistance in support of full-time production and direct customer service positions created in the State of North Carolina, thereby enhancing the growth potential of companies located in the state while simultaneously preparing North Carolina's workforce with the skills essential to successful employment in emerging industries.

Eligibility

Those businesses and industries eligible for support through the Customized Training Program include Manufacturing, Technology Intensive (i.e., Information Technology, Life Sciences), Regional or National Warehousing and Distribution Centers, Customer Support Centers, Air Courier Services, National Headquarters with operations outside North Carolina, and Civil Service employees providing technical support to US military installations located in North Carolina.

In order to receive assistance, eligible businesses and industries must demonstrate two or more of the following criteria:

• The business is making an appreciable capital investment;
• The business is deploying new technology;
• The business is creating jobs, expanding an existing workforce, or enhancing the productivity and profitability of the operations within the State; and,
• The skills of the workers will be enhanced by the assistance.

Resources may support training assessment, instructional design, instructional costs, and training delivery for personnel involved in the direct production of goods and services. Production and technology support positions are also eligible for training support.

Full-time probationary employees of qualified Customized Training companies are eligible for training delivered by the community college.

The use of Customized Training funds requires that trainees are paid by the company for all time during training hours.

Lean Principles/Six Sigma

Introduction to Lean Principles

This seminar introduces the participants to the building blocks of a Lean Program. A simulation lets them see the results achieved as the principles are applied.

This flexible program can be offered in several formats:

• A two hour session geared to introduce Lean principles to your workforce
• A four hour session geared for first line supervision that includes a financial analysis of the simulation
• A seven hour session geared for management that includes implementation guidelines and pitfalls.
• implementation guidelines and pitfalls

Six Sigma Training

Six Sigma is widely regarded as the most powerful management tool-kit for process improvements available. In call centers, financial institutions, hotel chains and hospitals as well as manufacturing operations, Six Sigma has become both the language of business problem solving and the standard of measure for world class quality.

Training Options:

6 Sigma White Belt - This three hour awareness program acquaints participants with the DMAIC process and how it is integrated into the company continuous improvement processes. The course is designed for all levels of employees.

6 Sigma Yellow Belt - This 16 hour program explores the DMAIC process in depth. Participants use a case study to move through the process as well as hands on experience in using many of the key 6 Sigma tools. The course is designed for those who will serve on 6 Sigma project teams and is available in classroom or blended learning format.

6 Sigma Green Belt - This 40 hour certification program provides the participants with a full understanding of the DMAIC process and the selection and use of key Statistical tools used to solve problems. The Blended learning program combines on-line study, classroom work and a real project to develop the 6 Sigma skills in the participant. It is cost and time efficient. The time structure of the program is designed around your company needs.

Safety

10-Hour OSHA Awareness Seminar

Is your job site in compliance? Make sure it is with this OSHA sanctioned course that will give your employees compliance essentials relevant to their job. Topics Include:

• Inspections, Citations & Penalties
• Material Handling
• Electrical & Welding
• Means of Egress
• Walking & Working Surfaces
• Hazardous Materials
• Personal Protective Equipment
• Machine Safeguarding
• Hazard Communication
• And Much More!

Participants who complete this course will receive the OSHA 10 Hour General Industry Card certifying they have received the training OSHA requires. Please call Paul Finks 209-2082 for more information.

Course Code: OSH 3013 01F
Dates: September 14-23 Mon. and Wed. 6-9 pm
Location: Workforce Development Center
Room: 132
Instructor: Matthews
Registration: $65.00

This course is a basic overview of the recognition and avoidance of unsafe conditions on the job site and will provide the student with a basic understanding of OSHA regulations, enforcement, and compliance. Topics include discussions of the OSHA standards that relate to electrical safety, personal protection equipment, fire protection and prevention, health hazards, and material handling. Optional topics determined by class needs.

OSHA Recordkeeping

This 3 hour presentation is an in-depth discussion of OSHA's recordkeeping rule. It will include a detailed look at the OSHA 300, 300a and 301 logs. This seminar is intended for individuals that require a thorough understanding of OSHA recordkeeping regulations.

Bloodborne Pathogens

Workers in many different occupations are at risk of exposure to bloodborne pathogens, including Hepatitis B, Hepatitis C, and HIV/AIDS. First aid team members, housekeeping and maintenance personnel are examples of workers who may be at risk of exposure in some environments. This 2 hour seminar will cover these risks and the steps that OSHA requires you to take to prevent them.

Safety in the Workplace

This 4 hour course is designed to provide training in safe work practices. Employees and employers will learn good, safe work practices to avoid accidents and how to prevent potential risks or hazards in the workplace. Course topics will also include OSHA safety requirements.