JOLT Faculty & Staff Resources

jolt-support-graphicOur staff at JOLT provide evaluation of instructional materials, classroom technology, assessment techniques, and assist with the promotion of effective teaching and learning through formative and summative evaluation procedures. We serve as resources to faculty who wish to expand their teaching and learning strategies.

Blackboard Learn Help - 24/7 Blackboard Support Center: 1-866-829-9266
Search the Knowledge Base for answers to commonly asked questions. You can also connect with a support representative through several options. Call the number above to speak with a technician. The live Chat option allows you to get answers quickly, while submitting a Ticket typically takes up the least amount of your time.

Lecture Capture Services: Record a lecture or training in our media suite, and JOLT staff will process the recording and send you a link to share your video via our MediaSite Streaming Server. Reserve a room on our LibCal Calendar. Call 919-464-2260 for information and training on our state-of-the-art video capturing system.

Instructional Design - For consulting, training, or instructional design services, call 919-464-2260 to make an appointment.

Media Services AudioVisual Equipment Help For help with classroom technology and equipment such as SMARTboards, projectors, and instructor computers, Call 919-209-2102.

Campus Digital Signage (InfoScreens)- Promote your campus event by getting the word out on our 15 wall mounted digital signs. Email your requests to

Instructional Videography Requests - JOLT offers video services to promote your instructional program of study with a short video segment. Segments may be aired on the JCC YouTube Channel, our college website, and embedded into your Blackboard course sections. Please note: for videos promoting college services other than instruction, please contact the college marketing team.