JOLT Faculty & Staff Resources
Our staff at JOLT provide evaluation of instructional materials, classroom technology, assessment techniques, and assist with the promotion of effective teaching and learning through formative and summative evaluation procedures. We serve as resources to faculty who wish to expand their teaching and learning strategies.
Blackboard / Login Help - JOLT maintains a Faculty/Student Helpdesk during College business hours. For assistance:
- Call 919-464-2260
- Email firstname.lastname@example.org
- Or visit us in the LRC, 2nd floor
- After hours: - 24/7 Blackboard Support Center: 1-866-829-9266
The live Chat option allows you to get answers quickly, while submitting a Ticket typically takes up the least amount of your time. *Please note, the 24/7 Support Center cannot assist with WebAdvisor log in issues.
Instructional Lightboard Studio - Book your video appointment! The Lightboard lets you brighten up your content and engage students on a completely new level. This unique light board, constructed from glass, will appear transparent on camera - what remains are the glowing words, diagrams and illustrations that you produce on the board which will appear to be floating and dancing in the air!
Lecture Capture Services: Record a lecture or training in our media suite, and JOLT staff will process the recording and send you a link to share your video via our MediaSite Streaming Server. Reserve a room on our LibCal Calendar. Call 919-464-2260 for information and training on our state-of-the-art video capturing system.
Instructional Design - For consulting, training, or instructional design services, call 919-464-2260 to make an appointment.