Financial Aid Refunds

Your financial aid will be applied to your balance to pay for your tuition, fees and any bookstore charges. When these charges are paid, the Business Office will refund any remaining aid to you. This excess aid is for you to use for your books, housing, food, transportation and other miscellaneous educational costs.

Eligibility for a refund depends on several factors and will be determined by the Financial Aid Office. Changes in any of these factors, such as dropping courses or withdrawing from the college, could result in delays in receiving a refund or the reduction of the student's aid package, thereby removing a potential credit balance.

Change in Enrollment Status
A student who has received a refund based on financial aid and later changes enrollment status may be required to repay all or part of the aid received to the college or to the appropriate federal or state aid programs. Students receiving federal aid, other than Federal Work-study funds, who withdraw, change enrollment status (increase or decrease credit hours taken), or are reported for non-attendance, may have federal aid adjusted in accordance with formulas prescribed by the Federal Title IV Program.

Semester Withdrawal
If you withdraw from all courses in any semester, we are required to calculate an amount of financial aid to return to federal programs. This may leave you with a balance owed to the college.

Important Note: Credit balance refunds are processed after the 30% point of the semester. Any new awards are normally processed weekly except for the last weekend of the month.

Refund Method
Johnston Community College has partnered with Customers Bank to bring you a new method of receiving your financial aid refunds through the BankMobile program.

Funds will be released for disbursement according to an established schedule with the Financial Aid and Business Offices.

The actual date that you will receive your refund is based on your designated refund preference:

  • Deposit to existing account. Money in 1 to 2 business days.
  • Deposit to the BankMobile checking account. Money will be available on the same day (disbursement date).
  • Paper check. Money in 5 to 7 business days.

If you do not activate your refund preference, your funds may be delayed up to four weeks.

Please understand that if you submitted your paperwork after the semester priority deadline, your file may not be processed by the first refund distribution date of the semester.

If you have applied for financial aid, look for the bright green envelope from BankMobile in the mail! Once it arrives, you will follow the directions in order to let BankMobile know how you would like to receive your refund.

To make your refund selection go to:

Logo for BankMobile

View our institution's contract with BankMobile, a Division of Customer Bank: