Income Maintenance Caseworker

Human Services Exploration: DSS Caseworker (Phase 1)

This course covers skills and strategies designed to provide employability skills training for a career in Human Services.

Focus will also include:

  • ACT WorkKeys Assessment
  • National Career Readiness Certification (NCRC)
  • Keyboarding
  • Customer Services
  • North Carolina Families Assessing Systems through Technology (NC FAST) terminology and navigation.

This class is the required prerequisite in order to register for the Income Maintenance Caseworker.

** Note: Tuition and fees for HRD classes may be waived for individuals who meet specific criteria. Registration fee for Human Services Exploration: DSS Caseworker (Phase 1) is $130.

Unless otherwise noted, classes are held on the main JCC campus, 245 College Road, Smithfield, NC, 27577, in the Wilson Building (C), on Monday and Wednesday evenings, during the dates listed, from 6:00 pm-9:00 pm.

Course ID
Date(s) Registration Deadline
69811 February 13-April 12, 2023 February 6, 2023

Enter the Course ID listed above. Please fill out the required information. You should receive an email confirming your registration status within two business days. 

For questions related to registering, email Brenda Harris at bkharris1@johnstoncc.edu

For question related to the fee waiver form, please contact the Continuing Education Registrar at ceregistrar@johnstoncc.edu


Income Maintenance Caseworker - NCFAST (Phase 2)

**Must have completed Human Services Exploration: DSS Caseworker (Phase 1).**

Prerequisite: Students must successfully complete Human Services Exploration: DSS Caseworker (Phase 1), prior to registering for this course.

This course is designed to cover a variety of skills associated with the Income Maintenance Caseworker role to determine service eligibility.

Specific focus will include Proficiency in the utilization of the NCFAST application.

Other topics will include:

  • Skills in communication
  • Interviewing
  • Time management
  • Data gathering and compiling
  • Data analysis

** Note: Tuition and fees for HRD classes may be waived for individuals who meet specific criteria. Registration fee for Income Maintenance Caseworker (Phase 2) is $130.

Unless otherwise noted, classes are held on the main JCC campus, 245 College Road, Smithfield, NC, 27577, in the Wilson Building (C), on Monday and Wednesday evenings, during the dates listed, from 6:00 pm-9:00 pm.

Course ID
Date(s) Registration Deadline
HSE 3220 April 24-June 14, 2023 April 17, 2023

View an explanation of registration fees

How to register for Income Maintenance Caseworker - NCFAST (Phase 2)

Registration Options: 

  1. Pay for class with debit/credit card:  
    Complete your registration online through Self-Service Instant Enrollment
    In Course Code box, type 'Defensive Driving' (click Search at the bottom of the page)
    Click 'Select' button next to the class you wish to attend,
    Then Add Section (class will be added to cart)
    Click 'Next' and follow prompts from there to complete registration and make payment

  2. Paying for class by mail
    Print the Continuing Education Registration Form (PDF)
    Complete ALL highlighted sections and submit with payment to the mailing address listed on the top of the registration form. Please note: This method will be slower, and your requested class may not be available when the form arrives.

*** If you are having trouble with online registration, contact the CE Registrar at (919) 464-2198 with ONLINE REGISTRATION QUESTIONS ONLY ***

For more information, please contact:

Brenda Harris
Workforce Training Director
Email: bkharris1@johnstoncc.edu
Office: WDC 1002A
Phone: (919) 209-2595