Faculty Support for Online Learning

Blackboard Learn SaaS release 3900.13.0 is the current online learning management system used for JCC online classrooms (as of May 2021). Blackboard course sites are accessible anytime, anywhere using the Internet. A 24/7 support center featuring live chat is available to assist with problems that may be encountered during off hours, weekends and holidays.

To log in:

1. Find your User ID by visiting the What's My User ID page.Bb log in graphic
2. Find your Colleague ID on your ID Card or a pay stub.
3. Set or reset your Password on the Portalguard Password Reset page. Keep your password safe and never share it with others. Make sure you remember your security questions! If you forget it, JOLT staff can reset it for you during regular business hours with a one time passcode. Call (919) 464-2260 for assistance.

You're good to go! Log into WebAdvisor, Blackboard, and JCC email using the same User ID and password.

(Please note - our network security settings require a new password every 90 days for all faculty, staff and students)

Be sure and check out our new Blackboard Tutorial page, and our ADA Compliancy page for training and information!