Check your Financial Aid Status on Self-Service

Stack of money folded with rubberband

Self-Service provides you with online access to your financial aid information 24 hours a day, 7 days a week. This convenient feature, accessible from the Johnston Community College (JCC) website, enables you to check your outstanding requirements for financial aid and your award amounts. You may access Self-Service by clicking the link at the top of the JCC home page.

You may access information about your outstanding requirements by following the steps below.

  1. Click on the link to Self-Service from the JCC home page and log in to your account. Click on the "Financial Aid section”.
  2. Click on the dropdown menu under “Financial Aid”. Select "Required Documents".

If all your documents show "Received" or "Waived" for this school year, your file is complete and our staff is working on your financial aid package, if eligible.

You can check on Self-Service to see if you have been awarded by accessing the “Financial Aid Section”. **If there are missing documents, please submit the requested items.**

You may access your Financial Aid Package by following the steps below.

  1. Click on the link to Self-Service from the JCC home page and log in to your account. Click on the “Financial Aid" section.
  2. Click on the dropdown menu under “Financial Aid”. Select "Award Letter".
  3. Select the correct Award Year from the drop-down list. 

If you have questions about this or about your file status in general, call the main Financial Aid number at (919) 209-2036.

Communications to Students

All students receive a campus email address within 48 hours after applying for admission to the college.

JCC’s Financial Aid and Veteran Affairs Office’s official means of communication with students is through your JCC e-mail. Please activate your account to receive information from our office.

Check out the Financial Aid News and Updates page for important information.